At DocExtractor, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information as outlined in this policy. If you disagree with any part of this policy, please do not use our services.

1. Information We Collect

We collect several types of information from you, including:

a. Personal Data

We may collect personally identifiable information, such as your name, email address, phone number, and any other details you provide when you sign up for our services or communicate with us.

b. Usage Data

We automatically collect information regarding your interactions with our website. This includes your IP address, browser type, operating system, device information, pages you visit, time spent on pages, and any actions you take.

c. Cookies and Tracking Data

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that are stored on your device to track user behavior and collect data. You can modify your cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To improve user experience and website performance
To respond to customer inquiries and provide support
To personalize user experience and present tailored content
To send newsletters, promotions, or other marketing communications (with your consent)
To analyze usage patterns and trends to improve our services
To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information with third parties in the following situations:

a. Service Providers

We may share your information with trusted third-party vendors, service providers, and contractors to help us operate our business, such as cloud storage providers, analytics services, and marketing platforms.

b. Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights or the safety of our users, or prevent fraud or security breaches.

4. Data Security

We are committed to protecting your personal data. We use appropriate security measures, such as encryption and secure servers, to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Data Protection Rights

Depending on your location, you may have certain data protection rights, including:

Right to Access: You can request copies of your personal data that we hold.
Right to Rectification: You have the right to request corrections to inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
Right to Object: You can object to our processing of your data under specific circumstances.
Right to Data Portability: You can request that we transfer your data to another organization, where applicable.
To exercise any of these rights, please contact us at [contact@docextractor.com]. We may require verification of your identity before responding to your request.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal and accounting requirements. Once data is no longer needed, we will securely delete it from our systems.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any third-party site before sharing their information.

8. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that a child has provided us with personal information, we will take steps to delete such information from our records.

9. International Data Transfers

If you are accessing our services from outside of [INR], your information may be transferred to and processed in countries where our data storage and processing facilities are located. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes via email or through our website. We encourage you to review this policy periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

DocExtractor
Email: [contact@docextractor.com]
Phone: [(+91) 815 807 0847]
Address: [Kolkata, India]